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Terms of Service

Last updated: January 15, 2025

1. Agreement to Terms

Welcome to VisuTry. These Terms of Service ("Terms") govern your access to and use of our AI-powered virtual glasses try-on service, website, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Important: These Terms include an arbitration clause and class action waiver that affect your legal rights. Please read them carefully.

2. Service Description

VisuTry provides an AI-powered virtual glasses try-on service that allows users to:

  • Upload personal photos for virtual try-on
  • Upload custom glasses images
  • Generate AI-powered try-on results
  • Save and share try-on results
  • Access premium features through paid subscriptions

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. Account Registration and Security

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain and update your information
  • Keep your account credentials secure
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized access

3.2 Age Requirement

You must be at least 13 years old to use our Service. If you are under 18, you must have permission from a parent or legal guardian.

4. User Responsibilities and Conduct

4.1 Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

  • Upload images that violate any laws or third-party rights
  • Upload inappropriate, offensive, or harmful content
  • Use the Service to harass, abuse, or harm others
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use automated systems to access the Service without permission
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute our Service without authorization

4.2 Content Ownership

You retain ownership of the images you upload. By uploading content, you grant us a license to:

  • Process your images using our AI technology
  • Store your images on our servers
  • Display your try-on results to you
  • Use anonymized data to improve our Service

5. Intellectual Property Rights

5.1 Our Rights

The Service, including all content, features, and functionality, is owned by VisuTry and is protected by:

  • Copyright laws
  • Trademark laws
  • Patent laws
  • Other intellectual property rights

5.2 Generated Content

AI-generated try-on results are created using your uploaded images and our proprietary technology. You may use these results for personal, non-commercial purposes. Commercial use requires our written permission.

6. Payment and Subscription Terms

6.1 Pricing

We offer various pricing plans:

  • Free Plan: Limited try-ons with basic features
  • Credits Pack: One-time purchase of additional try-ons
  • Premium Subscriptions: Monthly or annual recurring billing

6.2 Billing

By purchasing a subscription, you agree that:

  • You authorize us to charge your payment method
  • Subscriptions automatically renew unless cancelled
  • You are responsible for all charges incurred
  • Prices may change with 30 days notice

6.3 Refunds

Refunds are subject to our Refund Policy. Please review it carefully before making a purchase.

7. Service Limitations and Disclaimers

7.1 AI Technology Limitations

Important Notice: Our AI-generated try-on results are for visualization purposes only.

  • Results may not be 100% accurate
  • Actual glasses may look different in person
  • We do not guarantee perfect representation
  • Results depend on image quality and AI processing

7.2 Service Availability

We strive to provide reliable service but do not guarantee:

  • Uninterrupted or error-free operation
  • Specific processing times
  • Compatibility with all devices or browsers
  • Availability in all geographic locations

8. Limitation of Liability

IMPORTANT LEGAL NOTICE:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISUTRY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless VisuTry from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload to the Service

10. Termination

10.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature.

10.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent activity
  • Your account is inactive for an extended period
  • Required by law or legal process

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your data in accordance with our data retention policies.

11. Dispute Resolution

11.1 Informal Resolution

Before filing a claim, please contact us at legal@visutry.com to attempt to resolve the dispute informally.

11.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where VisuTry is registered, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the new Terms on our website
  • Updating the "Last updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

13. Contact Information

If you have questions about these Terms, please contact us:

Legal Inquiries: legal@visutry.com

General Support: support@visutry.com